Navigating JFK: Your Guide to the New VIP Connection Pickup at Terminals 5 & 7
VIP Connection is dedicated to providing you with smooth and stress-free airport transfers. If you’re arriving at John F. Kennedy International Airport (JFK) Terminals 5 or 7, please take note of an important update regarding your pickup.
Effective Tuesday, May 6th, 2025, the designated pickup location for all For-Hire Vehicles (FHVs), including your VIP Connection service, has moved. Say hello to the new Howard Beach Ride App and Car Services Pick-up Lot!
This relocation is part of JFK Airport’s ongoing efforts to modernize its infrastructure, streamline traffic flow, and ultimately enhance your overall travel experience. The new Howard Beach lot is designed for easier access and a more organized pickup process.
Getting to your VIP Connection driver at the Howard Beach Pickup Lot is straightforward. Here’s a simple guide:
- Baggage Claim First: After your flight lands and you deplane, head to baggage claim to collect your luggage.
- Follow the AirTrain Signs: Keep an eye out for the clear airport signage directing you to the AirTrain station within Terminals 5 and 7.
- Hop on the Howard Beach AirTrain (Green Line): Board the Green Line AirTrain heading towards the Howard Beach station. Good news – the AirTrain within the airport zone is free!
- Exit at Howard Beach: Once you arrive at the Howard Beach station, look for signs specifically marked “Ride App Pick Up” and “Long Term Parking.” These will guide you to the right area.
- Head to the FHV Pickup Zone: The designated pickup area for For-Hire Vehicles is conveniently located just outside the Howard Beach AirTrain station. You’ll likely see numbered pickup spaces here.
- Connect with Your Driver: Once you’ve reached the pickup zone, use the phone number or app we provided to contact your VIP Connection driver. Let them know your location within the lot (e.g., the numbered space).
- Meet and Greet: Your VIP Connection driver will meet you at the designated numbered pickup space, ready to continue your journey.
Terminal 5 is predominantly used by JetBlue Airways, but also hosts several other airlines:
- JetBlue Airways
- Aer Lingus
- Cape Air
- Sun Country Airlines
- TAP Air Portugal
- Swiss International Air Lines

Terminal 7 currently hosts the following airlines:
- British Airways
- Alaska Airlines
- Iberia
- LOT Polish Airlines
- Norse Atlantic Airways
- All Nippon Airways (ANA)
- Eurowings Discover

Pro Tip: Planning Your Pickup Time
To ensure a smooth meeting with your chauffeur, please factor in some extra time:
- No Checked Bags: If you’re traveling light, we recommend scheduling your pickup for approximately 45 minutes after your flight is scheduled to land.
- Checked Luggage: If you’ve checked bags, please allow around 60 minutes after your scheduled landing time to account for baggage claim and the journey to the Howard Beach Pickup Lot. This will help minimize any potential wait time charges.
Good to Know:
- Free Ride: Remember, the AirTrain ride from Terminals 5 or 7 to Howard Beach is completely free.
- Look for Guidance: Don’t hesitate to follow the airport’s clear signage for the AirTrain and the Ride App/Car Services Pickup area.
- Assistance is Available: Airport customer service representatives and baggage handlers are usually present at the Howard Beach pickup lot if you need any help.

We appreciate your understanding as JFK Airport works to enhance its facilities. At VIP Connection, we’re committed to making your airport transfer as seamless as possible. If you have any questions or concerns about these new procedures, please don’t hesitate to contact our customer service team at 212-571-7770 or www.vipgts.com.
For additional information on the JFK renovation project: www.jfkairport.com
Thank you for choosing VIP Connection. We look forward to welcoming you to New York!
Safe travels,
The VIP Connection Team
Dispatch@vipgts.com